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Receptionist

Company: Mercedes-Benz of Laguna Niguel
Location: Laguna Niguel
Posted on: May 15, 2022

Job Description:

Job DescriptionAt Mercedes-Benz of Laguna Niguel, our goal is to ensure an "extraordinary experience" for our clients. We believe our members (employees) deserve this as well.Everyone on our staff is a MBLN advocate who shares our passion and values. Our ideal candidates are confident, passionate people looking to grow and succeed with one of the most successful Mercedes-Benz organizations in Orange County.Mercedes-Benz of Laguna Niguel seeks a highly motived Receptionist. This candidate will be responsible for answering and routing incoming calls, taking accurate messages, greeting and directing guests, & providing basic information to guests. You will be the Dealership's front-line, first impression contact with the public.BENEFITS:

  • Medical, Dental and Vision Plan
  • 401 Savings plan
  • Training programs
  • Employee discounts
  • Paid Holidays
  • Paid Time off
  • Work Life balance
  • Advancement opportunities
  • Payroll direct deposit
  • Opportunity to contribute to a flexible spending plan
  • Voluntary insurance plans
  • We offer a dynamic work environment in an innovative and successful family-owned Mercedes Benz dealership.RESPONSIBILITIES:
    • Receives all incoming calls and determines whether the person being called should be interrupted
    • Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the time they are put on hold
    • Take thorough messages, indicating the caller's first and last name, company name if applicable, the time, and the message the caller wishes to leave
    • Communicate messages to the appropriate parties in a timely manner
    • Provide basic information to callers who have general inquiries
    • Greets and assists guests entering dealership
    • Notifies appropriate parties when guests are waiting
    • In this position you are responsible for interacting with many customers, management, and other employees.
    • Handle customer concerns with integrity and poise and take or refer the dissatisfied customer to the appropriate individual for further communicationDESIRED SKILLS:
      • Professional appearance, demeanor, and professional communication skills (verbal and written) are required!
      • Must be a calm and efficient person.
      • Is responsible and able to work efficiently with varying levels of supervision and direction.
      • Highly organized, detailed, resourceful.
      • Excellent customer service skillsQUALIFICATIONS:
        • Someone with the ability to coordinate activities with other employees.
        • Read and comprehend instructions in the English language.
        • Works well with the others.
        • Communicate in a professional manner on the phone, internet and in person.
        • Proficient with computers.WORK WEEK:M-F 11:00am- 8:00pm

Keywords: Mercedes-Benz of Laguna Niguel, Laguna Niguel , Receptionist, Administration, Clerical , Laguna Niguel, California

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