Customer Support Associate

Company: Comeback Investments
Location: Palm Springs
Posted on: July 4, 2025

Job Description:

Empower Communities Through Connectivity in Palm Desert! Join Comeback Investments as a Customer Support Associate for the TrueConnect Campaign! Comeback Investments, a dynamic telecom-focused direct marketing firm renowned for our customer acquisition strategies, is actively seeking an empathetic and detail-oriented Customer Support Associate to join our dedicated team in Palm Desert. This is a truly impactful opportunity for the TrueConnect campaign, where you'll directly assist eligible individuals in accessing free and affordable mobile phone and internet services, passionately helping to bridge the digital divide in our local community. As a Customer Support Associate, you will be the frontline support for TrueConnect users, patiently guiding them through inquiries about service activation, eligibility for programs like Lifeline, and troubleshooting basic technical issues. We will empower you with the knowledge and tools to ensure every customer interaction is a seamless and memorable experience, upholding our commitment to integrity and client satisfaction through direct engagement.

Keywords: Comeback Investments, Laguna Niguel , Customer Support Associate, Customer Service & Call Center , Palm Springs, California