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Technical Customer Engagement Manager

Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025

Job Description:

A company is looking for a Technical Customer Engagement Manager for a contract position.
Key Responsibilities

Serve as the primary point of contact for new business customers during the onboarding process
Provide expert technical support and ensure seamless integration with customers' systems
Develop and maintain strong customer relationships to ensure satisfaction and retention

Required Qualifications

Bachelor's degree in Business, Computer Science, Information Technology, or a related field
Minimum of 4-6 years of experience in customer success, technical account management, or customer onboarding
Strong technical acumen with experience in software implementation and integration
Experience in conducting training sessions and creating onboarding materials
Ability to monitor customer usage and proactively address potential issues

Keywords: VirtualVocations, Laguna Niguel , Technical Customer Engagement Manager, Executive , Vista, California

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