Clinical Support Technicians - SWING- Pomona, CA

Company: Wellness Detox LA
Location: Pomona
Posted on: May 7, 2025

Job Description:

Join our dynamic team at Quadrant Health Group! Ocean Coast Recovery Center, a proud member of the Quadrant Health Group, is seeking passionate and skilled -Clinical Support Technicians to join our growing team. The ideal candidate will provide essential support to our clinical staff, ensuring efficient and effective client flow and contributing to a positive client experience. You will play a crucial role in empowering individuals to achieve their personal and therapeutic goals.About Quadrant Health Group:At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth.What You'll Do:The Clinical Support Technician fulfills the assigned role as part of the treatment team - to maintain the wellbeing of clients and the integrity of the program. Additionally, the Clinical Support Technician provides client supervision and staff/unit support as assigned. This position reports to the Director of Operations.Major Tasks, Duties and Responsibilities:Client Interaction & Support:

• Works SWING SHIFT
• Develop and maintain professional, supportive relationships with clients and staff.
• Provide emotional support, encouragement, and guidance to clients and their families.
• Support clients' comfort and safety in the residential environment.
• Listen attentively, document client behavior, and report observations to clinical staff.
• Maintain strict client confidentiality at all times.Clinical & Administrative Tasks:
  • Collect and supervise urine analysis (U/A) testing, ensuring proper reporting, documentation in the EMR, and disposal of samples.
  • Observe self-administration of medication and document thoroughly.
  • Document all medications in the hardcopy Centrally Stored Medication Log and the EMR.
  • Complete intake assessments and consents with clients.
  • Conduct patient rounds every 30 minutes.
  • Complete vital signs (blood pressure, oxygen saturation, temperature, pulse, respiration). -
  • Complete contraband searches and random room searches.Group & Activity Facilitation:
    • Facilitate groups, outings, and educational sessions.
    • Transport clients to meetings and appointments.Team Collaboration & Communication:
      • Provide crisis intervention and promote a healthy residential and working environment.
      • Maintain compliance with all applicable regulations and ethical standards.
      • Participate in team meetings and training sessions as needed.What You'll Bring:Skills, Knowledge and Competencies:
        • Strong understanding of medical terminology and procedures.
        • Excellent communication and interpersonal skills.
        • Ability to work effectively in a fast-paced environment.
        • Knowledge of the philosophy and approach of the 12-step model of recovery (AA, CA, NA, Alanon). -
        • Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality.
        • Proficiency in basic computer skills and electronic health records (EHR) systems.
        • Basic knowledge of referrals, both in and out of the organization.
        • Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care.
        • Strong attention to detail and organizational and time-management skills.Qualifications:
          • Current and valid certification as a SUDRC (Substance Use Disorder Registered Counselor) or RADTI (Registered Alcohol and Drug Technician).
          • High School Diploma or equivalent.
          • Previous experience in a clinical or healthcare setting preferred.
          • Current CPR and First Aid Certification. -
          • Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment.Why Join Quadrant Health Group?
            • Competitive salary commensurate with experience.
            • Comprehensive benefits package, including medical, dental, and vision insurance.
            • Paid time off, sick time and holidays.
            • Opportunities for professional development and growth.
            • A supportive and collaborative work environment.
            • A chance to make a meaningful impact on the lives of our clients.Compensation details: 19-20 Hourly WagePIa82f4ddf3b6a-37820-37434122

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