US Private Bank- Client Center Manager
Company: JPMorgan Chase & Co.
Location: Los Angeles
Posted on: April 1, 2026
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Job Description:
Description The JP Morgan Private Bank Client Center Team leads
the operation of the firm’s Client Centers around the world. Our
Client Centers allow our banking teams to welcome their clients and
conduct business in a sophisticated and secure environment. We are
responsible for ensuring that guests and visitors have a first
class experience from the time they enter to the time they leave.
As a Client Center Manager in the Private Bank you will lead the
day-to-day operations of the Los Angeles Client Center. You will
work in a complex, team-oriented, and fast-paced environment with
bankers, product partners, and operations teams. Your role will
involve managing the Client Center reservation books, overseeing
daily meetings and events, implementing and developing protocols,
liaising with catering partners and staff, managing financials, and
assisting in project analysis and the opening of new satellite
Client Centers. Job responsibilities Manage the Client Center staff
to include JP Morgan employees and contractors Oversee Client
Center’s daily meetings and events Implement, develop and follow
Client Center protocols for all client meetings (meet and greet,
security protocols, catering set-up, client management) Liaise with
catering partners and back-of-house staff and conduct weekly BEO
meetings Survey client experience and propose solutions based on
feedback as needed Manage financials to ensure that budgets are met
annually Assist in project analysis and opening of new satellite
Client Centers Instruct staff on various administrative tasks such
as but not limited to: invoice processing, scheduling maintenance
calls with vendors and order kitchen, banquet and office supplies
among others Required qualifications, capabilities, and skills
Bachelor’s degree required 7 years of hospitality, event
management, marketing/press relations, non-profit, or facilities
management experience Excellent time management and written/ verbal
communication skills Proficiency in Excel, PowerPoint and Word
Ability to work flexible hours and meet deadlines
Keywords: JPMorgan Chase & Co., Laguna Niguel , US Private Bank- Client Center Manager, Hospitality & Tourism , Los Angeles, California
