LagunaNiguelRecruiter Since 2001
the smart solution for Laguna Niguel jobs

NATIONS - Field Technician 1 (Junior Field Service Engineer A) with Security Clearance

Company: Salient CRGT
Location: Laguna Niguel
Posted on: March 29, 2020

Job Description:

Job Description The Field Engineer candidate will provide USCIS user support at remote locations on assigned open tickets and work in collaboration with the Service Desk. The Field Engineer is responsible for resolving customer affecting technical issues in a timely fashion in order to maintain customer satisfactions. The Field Engineer installs, troubleshoots and maintains an extensive variety of products and equipment. The Field Engineer will have the ability to make replacement cables from raw cable and RJ-45 connectors. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Determines and recommends which products or services best fit the customers' needs. The following are principal duties of the Field Engineer: Position Responsibilities : * Deskside Support which includes * Provide on-site support for deployment and security remediation functions * Gather analyze, and report end-user support trends * Provide desktop, application and network application incident resolution * Manage user installation and relocations requests * Asset Inventory Support * Conduct physical inventory of assets * Conduct scheduled and random electronic inventories * Assist in receiving and receipting property * Transfer of property to other organizations * Process computer equipment for excess and disposition * Disposal Preparation Support * Ensure disposal policies and procedures are employed * Ensure every device is wiped/degaussed prior to site removal * Encryption Services * Administer and manage encryption tools application server * Ensure laptops are properly encrypted * Encrypt laptops discovered without encryption * Provide password recovery for encrypted device * Video Conferencing and Audio/Video O&M * Troubleshoot system problems and repairs * Work with support staff for remote troubleshooting and repairs * Assist in setting up presentation devices and Video Conference units * Set up, ensure functionality, be available during events and shut down video conferences * Local On-Site Cabling * Restart wiring closet cabling electronics including switches or other network devices * Replace defective cabling electronics and simple replacement of defective cabling electronics and components such as switch blades * Overseas Site Support (Depends on Position) * Wireless Services * Assist users with mobile communication devices (mobile phones, broadband cards, Blackberrys, and laptops) with incident support tickets * Provide Tier 2 support in the field which includes hardware troubleshooting and OS re-install, Blackberry Exchange Server connection verification and equipment swapping support * Service Center Services * Ensure IT services are rendered/tested for telework users using VPN and CITRIX services * Provide remote support services for telework/home users * Support pre/post application releases * Account Management Services * Hardware Incident Resolution * Identify and resolve hardware incidents and service requests of a consumable part Required Qualifications * US Citizen * High School Diploma (or equivalent) * Minimum 1 year total experience to include: * Experience troubleshooting software and hardware in a customer service roles * High degree of technical proficiency * Excellent problem solving skills and analytical abilities Clerance Suitability, Public Trust #CJpost #MSReqs #tmreqs Desired Qualifications * Certification in UNIX and Microsoft Operating Systems * CompTIA Networking + * CompTIA A+ * Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role * Minimum 1 year total experience to include: * Familiarity with LANDesk remote resolution and with using LANDesk to push packages to workstations to complete software installation * Familiarity with CLAIMS 3 (C3) system If you feel you are qualified for this position, express interest by clicking the Apply button below (if you are viewing this position on the Salient CRGT website). If you are viewing this job posting outside of the Salient CRGT website, please visit: www.salientcrgt.com/careers to express interest in this position through the Salient CRGT Careers page. Salient CRGT is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, veteran status, disability, genetic information, or any other factor prohibited by applicable anti-discrimination laws.

Keywords: Salient CRGT, Laguna Niguel , NATIONS - Field Technician 1 (Junior Field Service Engineer A) with Security Clearance, IT / Software / Systems , Laguna Niguel, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Sr. Principal Software Engineer (TS/SCI Clearance)
Description: At Northrop Grumman we develop cutting-edge technology that preserves freedom and advances human discovery. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological (more...)
Company: Northrop Grumman
Location: Redondo Beach
Posted on: 03/30/2020

Senior Software Engineer
Description: About the Senior Software Engineer at Headspace:At Headspace, we believe the power of health and happiness can deeply impact each one of us. We are seeking skilled people to join our team and make significant (more...)
Company: Headspace
Location: Santa Monica
Posted on: 03/30/2020

Technical Writer
Description: Mommy Jobs Online mommyjobsonline.com / 405 418 6160 call for serious inquiries only. Are you an experienced, ambitious writer and content producer with a passion for all things Does your dream job (more...)
Company: Mommy Jobs Online
Location: Coachella
Posted on: 03/30/2020


Software Engineering Manager (Data)
Description: About the Software Engineering Manager Data role at Headspace:The Software Engineering Manager Data role needs to ensure we have the data and the tools to make critical business decisions and monitor (more...)
Company: Headspace
Location: Santa Monica
Posted on: 03/30/2020

Senior Java Developer
Description: Job Description: br We're looking for a great senior Java engineer to help modernize backend services for trader workflows br br POSITION REQUIREMENTS: br br --- 10 years of work experience
Company: CMP.jobs
Location: Newport Beach
Posted on: 03/30/2020

OSC Sr. Principal Software Engineer
Description: Do you want to work at an international company with endless opportunities for growth and advancement Are you eager to join a trust-based, globally-connected team, where your contributions will define (more...)
Company: Northrop Grumman
Location: Redondo Beach
Posted on: 03/30/2020

Video Streaming Software Architect - .NET
Description: Minimum Required Skills BuildingDefining Software Architecture, Streaming Services, E-Commerce, Android Development, iOS Development, Java, .NET, JavaScript, SQL Server, API Development If you are a Software (more...)
Company: CyberCoders
Location: Costa Mesa
Posted on: 03/30/2020

Mobile QA Engineer
Description: Minimum Required Skills Selenium WebDriver, Selenium, JMeter, PyTest, Automation Testing, Automation Scripts, Python, JavaScript, Debugging, CircleCi Are you a QA Engineer who dreams of working for a (more...)
Company: CyberCoders
Location: Santa Monica
Posted on: 03/30/2020

SAP FICO- Senior Consultant (Finance)
Description: SAP Finance/FICO - Senior Consultant Finance At Deloitte you---ll have the opportunity to help clients get the most from their SAP investments---and help position businesses for the evolving digital (more...)
Company: Deloitte
Location: Costa Mesa
Posted on: 03/30/2020

Senior Software Development Manager - Video
Description: Minimum Required Skills Computer Science, Computer Engineering, Management, C, Java Are you a hands on Senior Software Development Engineer with Java, C or C experience Do you want to work for an internationally (more...)
Company: CyberCoders
Location: Santa Monica
Posted on: 03/30/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Laguna Niguel RSS job feeds