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Multi Kiosk General Manager Verizon Retailer/Victra (CA-Laguna Niguel)

Company: A Wireless - Verizon Authorized Retailer
Location: Laguna Niguel
Posted on: May 21, 2023

Job Description:

Functional Group Job Title Job Description Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Do you enjoy leading teams? If so, a Multi- Kiosk General Manager role with Victra would be a great fit for you. Apply Today!! As a Multi- Kiosk General Manager you will represent the Verizon brand and meet customers' wireless needs. As a leader of kiosk teams, you will work as a team to meet both market and company goals! Victra can promise you an environment that not only encourages your best, but always rewards it with competitive compensation packages and opportunities for career growth. Victra is the largest Verizon authorized retailer in the United States. As a Multi- Kiosk General Manager , you create the environment that high performers want to be a part of, and guests cannot wait to do business with! Multi -Kiosk General Manager build teams at their kiosks that deliver extraordinary results. Your role will focus on hiring, training, developing, and inspiring your teams to success. You will motivate your teams to give the best service to Every Guest. Every Time. Consistency is key for both your performance and that of your teams. You will lead your teams and keep our guests our number one priority. Ready to take charge of your career? Apply today! We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration Multi- Kiosk General Manager Are you a positive, upbeat, passionate, competitive person? Someone who is determined to thrive in a high-paced, rapidly changing environment. If you understand that leading, training, and recruiting for your locations will continually increase profits, we are looking for you! As a Multi- Kiosk General Manager for Victra, you will lead approximately 2-3 kiosk locations while supervising your sales team and providing support as needed. YOUR FOCUS (Responsibilities): Along with aiming to meet and exceed sales quotas monthly, you have a high level of energy that builds sales momentum. Your teams will look to your ability to lead by example and demonstrate excellent listening and decision-making skills. The ability to work well in a team environment and have a deep understanding of the competitive landscape is what your team will seek to drive your locations to success. Driving between locations as needed based on business needs. You will also:

  • Focus on the continuous recruitment, promotion, retention, and termination of your employees while monitoring and managing kiosk staffing levels.
  • Actively manage, train, coach, and supervise your Kiosk Sales Consultants
  • Ensure that location teams always follow policies and procedures of Victra and Verizon.
  • Provide and model extraordinary services to ensure customer satisfaction.
  • Plan, identify, communicate, and delegate key responsibilities and practices to the location to ensure a smooth flow of operations within designated kiosks.
  • Analyze Market sales results and trends to maximize sales.
  • Teaching sales team to capture existing traffic and drive productivity.
  • Ensure each location maintains a high standard of merchandising, proper displays, and appearance to reflect brand standards.
  • Collaborate with peers and team members on building excellent sales teams through identification of successful sales skills and behaviors.
  • Direct and coordinate the activities of the sales staff to accomplish productivity and profit goals.
  • Clearly communicate objectives and priorities to Kiosk Sales Consultants.
  • Regularly visit all stores in your Market to inspire, train, and motivate employees.
  • Schedule and monitor employee time to ensure that company goals are appropriately met.
  • Other duties as assigned including covering shifts as needed based on staffing levels.
  • Travel required within assigned kiosk locations. Here is what we can offer you in exchange for your world-class work:
    • Paid Training
    • Premium Health, Dental, and Vision Insurance
    • Paid Maternity Leave
    • 401K Match
    • Tuition Reimbursement
    • 50% off Verizon Service
    • VNation Disaster Relief
    • Referral Bonus
    • Diversity, Equity, & Inclusion Employee Resource Groups What we are looking for... You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering. You will need to have:
      • Two or more years of relevant kiosk experience.
      • Management experience in a commissions-based sales environment.
      • Proven track record of achieving challenging team and individual sales goals.
      • Balanced multiple opposing priorities in a multifaceted environment.
      • Set goals, evaluated performance, and developed a high performing team.
      • One or more years of customer service, preferably in a retail or sales environment.
      • Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
      • At least 18 years of age.
      • Legally authorized to work in the United States. Physical Requirements
        • Ability to lift ten pounds.
        • Ability to stand for long periods of time Training Requirements All Multi-Kiosk General Managers are required to attend and successfully complete a 4-day New Hire University (NHU) training program upon their official start date. This class may include overnight travel at the company's expense Various online and computer-based training will be required throughout your employment with Victra After you apply... You may be required to take an assessment. It takes about 20 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. We are proud to be an Equal Employment Opportunity Employer - and we celebrate our employees' differences. We do not discriminate on the basis of race, color, age, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender (including gender identity, gender expression, and transgender), marital status, sexual orientation, sex stereotype, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, and genetic information. Different makes us better.

Keywords: A Wireless - Verizon Authorized Retailer, Laguna Niguel , Multi Kiosk General Manager Verizon Retailer/Victra (CA-Laguna Niguel), IT / Software / Systems , Laguna Niguel, California

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