Supervisory Immigration services Officer

Company: Department Of Homeland Security
Location: Laguna Niguel
Posted on: May 3, 2021

Job Description:

Duties Help Duties Summary This position is located within the Field Office of Operations, Western Regional Office. Every day our Supervisory Immigration Services Officer manage all administrative immigration programs and related functions, activities and operations within a Regional Office and direct the Region's adjudication programs. Learn more about this agency Responsibilities Independently manage all administrative immigration programs and related functions, activities and operations within a Regional Office. Through subordinate supervisors and staff, direct the Region's adjudication programs and related functions in accordance with broad program objectives and policies established by USCIS Headquarters and higher-level supervisors. Participate in the development and implementation of short and long-term program goals for the Region, and analyze any issues related to their implementation. Provide comprehensive information, analysis and recommendations regarding operational and policy issues that merit attention and may serve as the basis for new systems, legislation, regulations or programs. Manage oversight on administrative functions, such as personnel management, labor relations, training, financial management, facilities, property management, health and safety, and emergency preparedness. Travel Required Occasional travel - You may be required to travel for this position. Supervisory status Yes Promotion Potential 14 Job family (Series) 1801 General Inspection, Investigation, Enforcement, And Compliance Series Requirements Help Requirements Conditions of Employment You must be a U.S. Citizen or U.S. National to apply for this position Successfully pass a Background Investigation including financial disclosure You must pass a drug screening You must submit resume and supporting documentation Males born after 12/31/1959 must be registered with the Selective Service Political appointees may require OPM approval before on-boarding The qualifications for this position must be met by 11:59 PM (Eastern Time) on the closing date of this announcement. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on the closing date of this announcement. This position is not in the bargaining unit. This position is considered "essential" for purposes of reporting to work when the facility might otherwise be closed. Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation. This may include a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. The background investigation process is initiated after a selection is made. For more information visit the OPM Mythbuster Page. If a SECRET or TOP SECRET clearance is needed or the position is designated a Sensitive National Security position, all selected candidates must meet the requirements for these clearances or Sensitive National Security position prior to placement AND maintain that level of clearance or national security eligibility while encumbering the position. Supervisory/Managerial Probationary Period: You may be required to serve a twelve-month probationary period upon appointment to this position. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position. Qualifications GS-14: You qualify at the GS-14 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-13 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Supervising and managing a program and team of subordinate employees; Providing technical and administrative supervision to subordinates engaged in programs administering immigration benefits and services, processing citizenship applications and family and employment-based petitions and registration; Serving as an expert and adviser to Leadership in developing, analyzing, and/or implementing policies, programs, regulations and short and long-range plans; Reviewing and analyzing production management reports related to the adjudication workload; Preparing written and oral communication to advance the strategic objectives of a District or Field Office. The assessments for this job will measure: LEADERSHIP PROJECT MANAGEMENT TECHNICAL COMPETENCE ORGANIZATIONAL AWARENESS CUSTOMER SERVICE DECISION MAKING INFLUENCING/NEGOTIATING INTERPERSONAL SKILLS HUMAN CAPITAL MANAGEMENT PLANNING AND EVALUATING PROBLEM SOLVING STRATEGIC THINKING Training: If you have not already done so, you will be required to attend a residential USCIS Officer training course. This technical training must be successfully completed according to the standards of the agency. Failure to do so will be grounds for mandatory removal from the position. Such failure will result in either reassignment to a different position, demotion or separation by appropriate procedures. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant experience and education (if applicable), as it relates to this job opportunity announcement. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience. Education EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.

Keywords: Department Of Homeland Security, Laguna Niguel , Supervisory Immigration services Officer, Other , Laguna Niguel, California