Associate Patient Care Coordinator

Company: UnitedHealth Group
Location: Laguna Niguel
Posted on: March 16, 2023

Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) In this position you will interact with patients and their family members, healthcare providers, insurance companies.Front office role including check in, check out; scheduling/rescheduling and/or cancelling appointments and verifying insurance eligibility according to standard work. Learn from healthcare experts as you work side by side to improve the lives of patients.Enjoy profound job satisfaction as you impact the care and comfort of our patient population.We offer the benefits of working for a large, multi-national company - career opportunities, great benefits, paid time off, and more!The successful candidate will demonstrate effective customer service and communication skills. Location: 30281 Golden Lantern, Laguna Niguel, CA 92677 Schedule: Monday to Friday 8:00am - 5:00pm Primary Responsibilities: Greets patients as they arrive / Coordinates patient flow Assists patient with intake or admitting processes including copying required documents Collects co - payments, co - insurance and deductibles and issues receipts Collects, records and balances payments Processes walk - in patients and visitors Answers phones and schedules appointments Manages medical records (maintains, files / scans, prepares for schedule) Ensures all correspondence is scanned and / or filed in timely manner Processes requests for medical records release and maintains appropriate logs, etc. Manage and submit daily request for referrals/authorizations in a timely manner Assist physicians, as required in coordination of care for patients Provides high quality care and service excellence to our patients Participates in a variety of department initiatives Other duties and responsibilities, not specifically described, may be defined, or assigned from time to time, consistent with knowledge, skills and abilities of the incumbent by management What are the reasons to consider working for UnitedHealth Group?Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: http://uhg.hr/uhgbenefits You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ year of customer service experience with strong communication skills both in person and via phone 1+ year of data entry experience Intermediate level of proficiency with Microsoft applications You will be asked to perform this role in an office setting or other company location Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation Preferred Qualifications: ICD 10 and CPT coding experience 1+ years of experience working in a medical office setting Experience with referrals Knowledge of Medi - Cal / Medicaid benefits and eligibility Electronic Medical Records (EMR) experience To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment. Careers with Optum. We built an entire organization around one giant objective; make the health system work better for everyone. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on an elite team. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.#RPO #RED

Keywords: UnitedHealth Group, Laguna Niguel , Associate Patient Care Coordinator, Other , Laguna Niguel, California