Server-AM-Outdoor Dining 1 - Ritz-Carlton (140027OH)
Location: Dana Point
Posted on: September 30, 2024
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Job Description:
Server-AM-Outdoor Dining 1
We make stories like this possible every day. Whether we?re helping
a budding chef create a favorite meal, or an anxious dad find a
camera full of memories, we?re proud to welcome our guests to a
home away from home. Because at The Ritz-Carlton, we never forget
that we are creating guests for life.
The Ritz-Carlton, Laguna Niguel, located at One Ritz-Carlton Drive,
Dana Point, CA, 92629 currently has the following opportunity:
Server-AM-Outdoor Dining 1 (140027OH): Serve food courses and
alcoholic beverages to guests. Set tables according to type of
event and service standards. Answer questions on menu selections.
Communicate with the kitchen regarding menu questions, the length
of wait, recook orders, and product availability. Communicate
additional meal requirements, allergies, dietary needs, and special
requests to the kitchen. Record transaction in MICROS system at
time of order. Check in with guests to ensure satisfaction with
each food course and/or beverages. Pick-up trays and clean tables
as needed to ensure a clean dining area. Maintain cleanliness of
work areas, china, glass, etc., throughout the day. Maintain
cleanliness of work and guest areas by clearing, collecting and
returning food and beverage items to proper area. Complete closing
duties, including restocking items, turning off lights, etc.
Present physical and accurate check to guest and process
payment.
Follow all company and safety and security policies and procedures;
report accidents, injuries, and unsafe work conditions to manager;
and complete safety training and certifications. Ensure uniform and
personal appearance are clean and professional, maintain
confidentiality of proprietary information, and protect company
assets. Welcome and acknowledge all guests according to company
standards, anticipate and address guests' service needs, assist
individuals with disabilities, and thank guests with genuine
appreciation. Speak with others using clear and professional
language. Develop and maintain positive working relationships with
others, support team to reach common goals, and listen and respond
appropriately to the concerns of other employees. Ensure adherence
to quality expectations and standards. Read and visually verify
information in a variety of formats (e.g., small print). Stand,
sit, or walk for an extended period of time or for an entire work
shift. Move, lift, carry, push, pull, and place objects weighing
less than or equal to 25 pounds without assistance and objects in
excess of 50 pounds with assistance. Grasp, turn, and manipulate
objects of varying size and weight, requiring fine motor skills and
hand-eye coordination. Move over sloping, uneven, or slippery
surfaces as well as up and down stairs and/or service ramps. Reach
overhead and below the knees, including bending, twisting, pulling,
and stooping. Perform other reasonable job duties as requested by
Supervisors.
We invite you to learn more about this position and apply at:
https://marriott.taleo.net/careersection/7/jobdetail.ftl?job=140027OH
Connect with us on social media to keep up to date on The
Ritz-Carlton news, learn more about our culture, and engage with
the Careers team on Facebook.
www.facebook.com/marriottjobsandcareers
http://www.linkedin.com/company/ritz-carlton
Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of
Hospitality.
The Ritz-Carlton is an equal opportunity employer committed to
hiring a diverse workforce and sustaining an inclusive culture. The
Ritz-Carlton does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
local laws.
Keywords: , Laguna Niguel , Server-AM-Outdoor Dining 1 - Ritz-Carlton (140027OH), Other , Dana Point, California
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