Supervisor-Housekeeping Ops - The Ritz-Carlton, Laguna Niguel (140026KB)
Location: Dana Point
Posted on: September 30, 2024
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Job Description:
Supervisor-Housekeeping Ops
We make stories like this possible every day. Whether we?re helping
a budding chef create a favorite meal, or an anxious dad find a
camera full of memories, we?re proud to welcome our guests to a
home away from home. Because at The Ritz-Carlton, we never forget
that we are the heart of our house.
The Ritz-Carlton, Laguna Niguel, located at One Ritz-Carlton Drive,
Dana Point, CA, 92629 currently has the following opportunity:
Supervisor-Housekeeping Ops (140026KB):
Inspect guest rooms, public areas, pool, etc. after being cleaned
by Housekeeper to ensure quality standards. Run sold room reports,
verify room status, determine discrepant rooms, prioritize room
cleaning, and update status of departing guest rooms. Assist
Housekeeping management in managing daily activities. Act as a
liaison to coordinate the efforts of Housekeeping, Engineering,
Front Office, and Laundry. Document and resolve issues with
discrepant rooms with the Front Desk. Prepare, distribute, and
communicate changes in assignment sheets/workboards. Communicate
issues to next shift. Complete required paperwork. Assist
management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees.
Follow all company and safety and security policies and procedures;
report any maintenance problems, safety hazards, accidents, or
injuries; complete safety training and certifications. Ensure
uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests' service needs;
assist individuals with disabilities; thank guests with genuine
appreciation. Speak with others using clear and professional
language. Develop and maintain positive working relationships with
others; listen and respond appropriately to the concerns of other
employees. Ensure adherence to quality expectations and standards.
Stand, sit, or walk for an extended period of time. Move, lift,
carry, push, pull, and place objects weighing less than or equal to
25 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.
We invite you to learn more about this position and apply at:
https://marriott.taleo.net/careersection/7/jobdetail.ftl?job=140026KB
Connect with us on social media to keep up to date on The
Ritz-Carlton news, learn more about our culture, and engage with
the Careers team on Facebook.
www.facebook.com/marriottjobsandcareers
http://www.linkedin.com/company/ritz-carlton
Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of
Hospitality.
The Ritz-Carlton is an equal opportunity employer committed to
hiring a diverse workforce and sustaining an inclusive culture. The
Ritz-Carlton does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
local laws.
Keywords: , Laguna Niguel , Supervisor-Housekeeping Ops - The Ritz-Carlton, Laguna Niguel (140026KB), Other , Dana Point, California
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