Senior Client Experience Manager
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
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Job Description:
A company is looking for a Senior Client Experience
Specialist.
Key Responsibilities
Manage high-value, post-sale client relationships and serve as a
strategic partner
Lead complex engagements and facilitate executive-level
discussions
Identify risks and manage escalations while collaborating with
internal teams for client success
Required Qualifications
5-7+ years of experience in customer success, Enterprise account
management, or client experience leadership
Proven ability to navigate complex client relationships
Experience with tools like Microsoft 365, Salesforce, Zendesk, and
Confluence
Ability to communicate effectively with various stakeholders
Experience mentoring others or leading enablement within a CX or
success team is a plus
Keywords: VirtualVocations, Laguna Niguel , Senior Client Experience Manager, Executive , Vista, California
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Click
here to apply!
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